It sucks because when they respond like this, they just give more fire to the flame of these idiots who think that by acknowledging the receipt of ‘coupons’ or other magic spells, that somehow it’s valid but willfully rejected and that they have standing on principle, legally speaking. It’s lose-lose for the people who have to deal with them even though the business will have ample evidence to go after the money in court later. I just hate that regular people have to waste time with this.