• son_named_bort@lemmy.world
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    2 months ago

    Even if you do speak to a representative, most of the time they can’t help you because they’re only trained to help solve issues that can be solved online.

    • I_Has_A_Hat@lemmy.world
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      2 months ago

      Most of the time they are third party companies hired out by the main one who have literally zero ability to resolve your issue.