“The complaint filed in San Diego Superior Court said that when people at Home Depot brought an item to checkout, they would be charged more money than was written on the shelf tag or on the item itself.”
“The complaint filed in San Diego Superior Court said that when people at Home Depot brought an item to checkout, they would be charged more money than was written on the shelf tag or on the item itself.”
One time I went to buy a power tool that was on sale at Home Depot. I did the self checkout and the sale did not ring up correctly. I got one of the employees attention and they just told me there was nothing they could do, whatever it rings up as is the price and they can’t change it. No amount of pointing at the massive sale sign would change that.
So I put it back and bought it from an online site that was having the same sale. Fuck Home Depot… Since then I go out of my way to not shop there.
You should have also reported it to your state Attorney General.
They totally can. I’ve watched them do it on their self checkouts.
Everything can be overridden with a manager.
That’s totally a won’t not can’t.
I used to work there. We were allowed up to $50 without approval from a manager. It’s one of the things I liked about working there. If the customer told me the price was incorrect, I’d just fix it. We didn’t fight over a couple dollars. It wasn’t worth it.
I had the same issue a couple of times. I had to order it online for store pick up and just wait for an employee to fulfill the order