• Duenan@aussie.zone
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    1 month ago

    They are one of the worst courier companies that I absolutely would avoid on any given day of the week.

    They have a horrible online rating for what they do to people with packages.

    There’s only certain couriers I use because of this otherwise it’s auspost.

    • Baku@aussie.zone
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      1 month ago

      I always try to go for auspost when it’s an option because they’ve never lost a parcel on me. There was the time they delivered the neighbours parcel to me and took mine to the post office (they were meant to take the neighbours parcel to the post office and deliver mine to my house), but that was fixed quite quickly.

      I think PF Logistics goes in my book as the worst of the courier companies because of how they “delivered” my laptop charger, but Courier please goes second. They never honour my request for a signature and just forge my signature, but they generally put it in the postbox or at my door. Where as PF, they didn’t even fucking bother. They threw it vaguely in the direction of my postbox and called it a day. Didn’t even bother to tell me they’d delivered it for 12 or so hours.

      Also Aramex delivered me back my laptop after I had to RMA it to Asus (hard drive died), and they left it about halfway down my driveway. To be fair, it was under a camera and also under the shelter of the eaves, but it would’ve only been 20 more steps to the front door, or even under the verandah.

      I think only really auspost or startrack bother with signatures because if you don’t sign for it - it’s on you and you’ll be going to pick it up from the post office, where as all these little courier companies can’t take it to a LPO, and they usually don’t open up their depots for pickups, so if you don’t sign for it, they’ll just have to try and deliver it to you again tomorrow, which makes more work for them. Also, although the auspost PDC boys are contractors too, I assume that either they get some sort of base pay, or they don’t have such strict quotas. I think the Fourier companies are mostly just knockoff uber but for parcels. I know PF and that one with the idiotic name (ZoomToMe or some stupid shit like that) are just a couple of bloke’s cramming as many parcels as possible into a corolla and delivering it vaguely in the direction of your house (if their aim is good anyway)

    • Taleya@aussie.zone
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      1 month ago

      ironically auspost are in the middle of an obudsman fisting over failing to deliver to my house, and my local CP franchise deliveryman is a delightful fella named Kwan the cats adore. (mostly because he delivers their food)