• Alawami@lemmy.ml
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    5 months ago

    At least you can talk to someone at your ISP who can change things, in 10 years I was literally never been able to contact someone who knows anything about networks in any of the 3 big ISPs here… all I get is this:

    “oh you have speed issue? Let me “refresh” your connection”

    “No sir i have no speed issues, I just need to be able to open IPv6 ports”

    “Oh trying to changing the cable port?”

    “Sigh… can you transfer me to advanced support plz”

    “Sure thing”

    Advanced support: “So you having speed issues?”

    “No i just need to be able to open IPv6 ports”

    “Ah ports, you can do that from your router settings i think”

    “No sir, you are the only ISP here where I can’t open ports or receive any ICMP on my ipv6”

    “Let me see… i’ll refresh your connections”

    And it’s the same of many different issues, you can’t get a hold of anyone who can change anything in any layer about any config. Take it or leave it…

    • MystikIncarnate
      link
      fedilink
      English
      arrow-up
      1
      ·
      5 months ago

      At most, the difference between your experience and mine was that the support I recieved at least understood what IPv6 was, which is likely a function of most of my stories being from business support, rather than residential support.

      Almost every time I call I get nowhere. Which is why I’ve given up. Obviously, someone high up in the technical teams is trying to implement IPv6 with very limited success. So I’m just trying to be patient, as they navigate the hellscape of corporate approvals and get things working.

      It’s slow going, but at least it’s going.