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At an all-hands meeting last week, Google executives responded to employee questions about declining morale even with financial performance improving.
Exactly, the CEO uses the word “expense” to refer to employees at least 4 times according to my count.
They even joke that they need to give a Finance 101 Ted Talk, as if that will help. From their perspective, employees are not people. They’re not even resources to be nurtured. They’re expenses. And the company has a duty to keep expenses low.
What a tone-deaf response.