this is where my brand-new unwrapped xfinity modem will live, unused, forever.

i recently did some deep cleaning and found the (two years) old modem sitting in a closet. unused because i am perfectly satisfied logging into the xfinity hotspot broadcast from my neighbors and there is no co-ax outlet in my place.

i considered just tossing the thing into the trash, but decided to be a responsible consumer.

after returning the old device to the xfinity store and subsequently discovering that my hotspot access was turned off, i got to take repeat train ride into the city to pick up a new device. it turns out that even though my account is in good standing, a physical device is required to be attached to my account in order to maintain hotspot access.

should i have just tossed the old one? should i just toss this one?

  • assembly@lemmy.world
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    1 year ago

    They do not forget! I had Comcast/Xfinity from 2005-2022. They wanted to charge me for an old cable box from 2005 that I didn’t have when I cancelled service. Turns out it was in the back of my garage and super rusty but they accepted it. They also said that while they would charge me if I didn’t have it, they are going to throw it out as it’s no longer supported and corroded.