I migrated my account back in June, got a mail saying it was successful and didn’t think more of it. Today after not playing MC since 2019 I felt like playing again after seeing that Tekkit was back. However when I log into my Microsoft account, my only Microsoft account, all I get is the option to buy the game again, even though I’ve owned the game since early Alpha.

I’ve tried contacting support, but the reply I got said they don’t help with migration related issues anymore.

Anyone have had the same issue as me? Is there any hope to resolve it or am I SOL?

  • WIPocket@lemmy.worldEnglish
    7·
    10 months ago

    Did you manage find that mail again? There you can check if you remember using the Microsoft account right. Also, if you provide their email about getting Minecraft on a Microsoft account, you can try to claim that it isnt a “migration related issue” but a “microsoft account related issue” or something.

    If you also remember your username, you can check if its still taken and registered. Look yourself up at NameMC.

    Good luck.

    • OhShitSon@lemm.eeOPEnglish
      8·
      10 months ago

      Yeah, the mail only says that the migration to a Microsoft account was complete. Doesn’t say which account unfortunately. I will try the support again, I think the reply I got was automated.

      Yeah, just looked up my username, and it exists, still got the MF DOOM skin I had back then.

      Thanks!