Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy
gizmodo.com
Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.
  • sanols@beehaw.orgEnglish
    3·
    1 year ago

    The number of steps to sign up should be greater than or equal to the number of steps required to cancel an account. Any more hoops involved in the cancelation process are specifically designed to get users not to cancel, which is predatory.

    Will the FTC support the consumers, or a cabal of capitalist businesses? I think I already know the answer, unfortunately…