Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
As I said in another comment: I understand all of us are big Google skeptics here, but most people operate under the assumption that if a service exists and they pay for it for years with zero issues, they will continue to get that service as long as they keep paying. This is generally a reasonable assumption.
A lot of people on the fediverse have this tendency to act as if consumers deserve to be taken advantage of. It’s very odd given how angry they get about companies, especially tech companies, exploiting people. It just doesn’t make sense to me. How can you be mad a company is making victims of people while also blaming the victims?
As I said in another comment: I understand all of us are big Google skeptics here, but most people operate under the assumption that if a service exists and they pay for it for years with zero issues, they will continue to get that service as long as they keep paying. This is generally a reasonable assumption.
A lot of people on the fediverse have this tendency to act as if consumers deserve to be taken advantage of. It’s very odd given how angry they get about companies, especially tech companies, exploiting people. It just doesn’t make sense to me. How can you be mad a company is making victims of people while also blaming the victims?