• conciselyverbose@kbin.social
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      10 months ago

      It’s also just a single support person responding to a single request.

      It’s not the same as a published FAQ or whatever that at least in theory has a higher degree of purposefulness behind it.

    • erwan@lemmy.ml
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      10 months ago

      Yes, it’s funny how they don’t want to support huffing vent fumes, but at the same time they don’t want to say that the device they sell is emitting toxic fumes.

      Walking a fine line!