The job cuts, which amount to about 1% of its workforce, follow a series of layoffs last year.

Salesforce is the latest tech company to cut jobs with 700 layoffs, report says::The job cuts, which amount to about 1% of its workforce, follow a series of layoffs last year.

  • ThePrivacyPolicyEnglish
    4·
    11 months ago

    It is a full fledged customer support system too, not something it’s forced to do. That’s the entire service cloud offering.

    • stoly@lemmy.worldEnglish
      1·
      11 months ago

      It might be better than when I used it like 8 years ago. It was definitely not fit for ticketing at the time but coo be made to work.

      • ThePrivacyPolicyEnglish
        1·
        11 months ago

        Oh a lot has changed in 8 years. 4-5 years even. I’ve run many large international support teams out of their ticket and service cloud and they’ve all loved it way more than alternatives like zendesk and such.