Basically, the Saskatchewan playbook. We no longer have provincial liquor stores, and it shows in staff knowledge (lower), service levels (lower), and pricing (higher). To my eyes, selection has gone downhill, too, but that may actually be larger market forces. (I like a wide variety of beers, but detest the fruit-flavoured ones. It’s getting harder to find variety packs and especially variety packs that don’t include the fruit-flavoured ones.)
Basically, the Saskatchewan playbook. We no longer have provincial liquor stores, and it shows in staff knowledge (lower), service levels (lower), and pricing (higher). To my eyes, selection has gone downhill, too, but that may actually be larger market forces. (I like a wide variety of beers, but detest the fruit-flavoured ones. It’s getting harder to find variety packs and especially variety packs that don’t include the fruit-flavoured ones.)