Consumers can contact Segway for a free maintenance kit.

  • Showroom7561
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    2 days ago

    FUCKING FINALLY!! We have two Ninebot Max scooters, and those latches have always been a problem! We’ve had to replace them over and over!

    EDIT: Bullshit!!! They aren’t replacing parts, but only sending instructions (and threadlock?) on how to adjust the latch. Segway, the latch breaks in half!

      • Showroom7561
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        2 days ago

        Absolutely gets sketchy! Happened to my son a few times. He did crash once.

        Happened to me, too. Because of how the stem folds, you can “catch it” and kind of recover by pushing forwards on the handlebar. Not something you can safely ride at that point, but it can avoid a crash if you’re lucky. They apparently said there were dozens of crashes, and they really should be replacing the latch with something stronger and more secure. The metal itself is brittle and isn’t designed to take the constant forces put upon it. It should be a steel piece, not aluminum (or Chinesium).