Hi everyone,

I’m wondering if anyone else has experienced the same issues as me, and has a solution.

Situation: I have a gift card which doesnt work on the website. I get an automatic notification, followed by an error notification saying the gift card is removed.

I tried erasing cookies, different browsers, different laptops. I have had contact with customer service and they already replaced my gift card with a new one, but unfortunately the same issue prevailed.

Anyone had this issue before or has tips?

And no, there’s no typo in the gift card code. I’ve ordered numerous times from their site but this is the first time experiencing this issue.