Save time when calling customer service with this easy Pixel tip
blog.google
If you find yourself dealing with an issue that requires calling customer support — like a canceled flight or a lost package — and you want to make the process much simpler and faster, try this Pixel-exclusive feature.
  • jet@hackertalks.comEnglish
    1·
    6 months ago

    This is neat. But I don’t see the utility. Do people even call businesses anymore?

    The businesses that force you to call them, typically don’t actually want to talk to you, they’re just throwing friction up to reduce the number of people who actually contact them. So they’ll just create yet another convoluted queuing system to disincentivize pixel users

    Businesses like Google actually, getting a human to respond to you for a Google issue, even with your Pixel phone, is a Herculean effort.

    • ijeff@lemdro.idOPMEnglish
      4·
      6 months ago

      Do people even call businesses anymore?

      Those are the only phone calls I make these days. Everyone else can be reached by message and video calling.