We have heard you. We apologize for the confusion and angst the runtime fee policy we announced on Tuesday caused. We are listening, talking to our team members, community, customers, and partners, and will be making changes to the policy. We will share an update in a couple of days. Thank you for your honest and critical feedback.

  • MushuChupacabra@lemmy.world
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    10 months ago

    We apologize for the confusion and angst the runtime fee policy we announced on Tuesday caused.

    There was no confusion at all; the collective response was appropriate, given the specifics of the policy.

  • Skyrmir@lemmy.world
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    10 months ago

    From the responses I’ve seen, I don’t think the developer community really accepts their apology. It’s going to take some actual effort to save the company.

    • yata@sh.itjust.works
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      10 months ago

      It isn’t even an actual apology. “We apologise for you being too stupid to understand our runtime fee policy” is a terrible way to word an apology, especially since noone was confused about it.

      • empireOfLove@lemmy.one
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        10 months ago

        It’s corporate bullshit speak for “We’re sorry you feel this way, but sucks to suck; bend over.”

        Devs are done with this company. They will fold in a year or two.

      • phx
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        10 months ago

        And that haven’t actually promised to fix it. “We’ll look at things and adjust” is basically saying “we’ll wait for the dust to blow over and then not significantly change anything”.

        If they were really sorry they’d revert to the previous license and give it a fixed time period