airdi@lemm.ee to News@lemmy.world · 1 year agoSay goodbye to self-serve soft drinks at McDonald'swww.businessinsider.comexternal-linkmessage-square73fedilinkarrow-up1181arrow-down114
arrow-up1167arrow-down1external-linkSay goodbye to self-serve soft drinks at McDonald'swww.businessinsider.comairdi@lemm.ee to News@lemmy.world · 1 year agomessage-square73fedilink
minus-squareXTL@sopuli.xyzlinkfedilinkarrow-up28·1 year agoPinching pennies tends to be a really bad way to improve profits, though. Especially if you’re lowering customer satisfaction or attraction in the process. Not that companies and managers won’t still try doing just that.
minus-squareZoboomafoo@lemmy.worldlinkfedilinkarrow-up6·1 year agoCustomer satisfction and attraction aren’t numbers on a spreadsheet, so I guess the effects of shitty policies like this don’t exist
Pinching pennies tends to be a really bad way to improve profits, though. Especially if you’re lowering customer satisfaction or attraction in the process.
Not that companies and managers won’t still try doing just that.
Welcome to the era of enshitiffication.
Customer satisfction and attraction aren’t numbers on a spreadsheet, so I guess the effects of shitty policies like this don’t exist