grte to Canada · 10 months agoCanada needs a digital infrastructure that isn't beholden to private interestsrabble.caexternal-linkmessage-square22fedilinkarrow-up1172arrow-down10
arrow-up1172arrow-down1external-linkCanada needs a digital infrastructure that isn't beholden to private interestsrabble.cagrte to Canada · 10 months agomessage-square22fedilink
minus-squareBCsvenlinkfedilinkarrow-up3·10 months agoBecause they forgot how to use actual paper maps to solve it?
minus-squareFarce Multiplier@mstdn.calinkfedilinkarrow-up1·10 months ago@BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.
minus-squareBCsvenlinkfedilinkarrow-up1·10 months agoI guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience
Because they forgot how to use actual paper maps to solve it?
@BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.
I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience