Power company recently outsourced their payment system and now have to pay a fuckin’ fee to pay my goddamned bill. The only way to avoid that is autopay.

Further infuriating is I have to re-add my bank info to yet another third party system.

Fuck the modern world, man.

  • I Cast Fist@programming.dev
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    29 minutes ago

    It’s stuff like this that makes me amazed at how advanced Brazil is in some regards (or how backwards USA is). We can, from the comfort of a banking app (that can make instant money transfers to any other bank, free of charge), set up automatic payment of utilities like phone, electricity and water, no extra bank bullshit hidden charges applied.

    • Admiral Patrick@dubvee.orgOP
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      19 minutes ago

      Oh, we can do that too, at least to varying degrees. Depends on the bank and what services they offer.

      My bank will at least do what’s called “Bill Pay”. It’s (mostly) the equivalent of me telling the bank to write and mail a check to a company on my behalf. I don’t currently have that setup, but it is something I’m looking into. It’s been available for a long time, but years and years ago when I looked into it, only certain companies/utilities were supported by my bank.

    • blackn1ght@feddit.uk
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      7 minutes ago

      Are there banks that don’t do this or charge? I just assumed these things were the absolute basics of banking and are free for everyone.

  • hedgehogging_the_bed@lemmy.world
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    55 minutes ago

    My power company found a new and infuriating way to fuck with me. They send every e-bill with a required payment of $0 and then the regular balance but my bank auto-pay only reads it as $0 due today and ignores it.

    So the bank says it’s the power company’s fault, the power company claims to have no control over it. Oh and they don’t send paper bills any more (although they send me a paper report every month shaming me for stressing the grid by charging my electric car) So you have to remember to go online and look up the bill and pay it on their awful $5 transaction bill pay instead.

  • davidgro@lemmy.world
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    17 hours ago

    Use Bill Pay from your bank/credit union to mail them a check (without even paying postage yourself)

    • toiletobserver@lemmy.world
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      17 hours ago

      I can’t updoot this enough. Fuck everyone’s fee ridden bullshit apps, websites, outsourced garbage services. I make almost everyone send me a paper bill or i just won’t pay.

      • Styxia@lemmy.world
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        14 hours ago
        • pay online fee: $2.50
        • Paper bill/pay by check fee: $5.00.

        I made the numbers up as I don’t recall them offhand but my energy company effectively has this policy now. :/

      • FiveMacs
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        16 hours ago

        It’s fun arguing with companies that claim they can’t send paper bills anymore.

    • WxFisch@lemmy.world
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      16 hours ago

      I do exactly this. My bank will try to use ACH or a one time debit card automatically, but inevitably ends up sending a check each month. What’s better is if I use the bill the water company sends and mail it back with a check there is a fee, but they don’t charge it when my bank sends a check.

      • Deello@lemm.ee
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        16 hours ago

        They’re not trying to fuck over the banks. They have better lawyers.

    • Altima NEO@lemmy.zip
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      16 hours ago

      That’s the way to go! I pay all my bills through the bank. All they need is your services account number and a mailing address. It’s much nicer when you can pay all your bills in one place instead of having to deal a bunch of different payment apps/websites.

      • Frosty@pawb.social
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        16 hours ago

        Exactly. I control when and how the money goes out. This way I don’t have to hope that a) the payee doesn’t make mistakes and take out more than once or more than the scheduled amount and b) that the payee isn’t caught in a data breach with my banking details.

        At the end of the day, I just take a little time to make sure all the bills are scheduled for the right amounts over the coming few weeks.

    • Admiral Patrick@dubvee.orgOP
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      16 hours ago

      Yeah, I’ve been meaning to look into that. Especially so I can start unlinking my bank details from sites that will eventually expose them in a breach.

  • DudeImMacGyver@kbin.earth
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    14 hours ago

    Isn’t First Energy that company that got busted for bribes but then the local politicians/courts basically let them bribe their way out of trouble with $20 million???

  • Rivalarrival@lemmy.today
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    16 hours ago

    Bill pay through your bank. Fuck their payment processor.

    When an old landlord pulled some bullshit on me, I paid a month’s rent with 31 paper checks, delivered once a day, direct from my bank.

  • grue@lemmy.world
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    15 hours ago

    Further infuriating is I have to re-add my bank info to yet another third party system.

    “We don’t NeEd STrONG coNSUmer PRoTEctiOn LAws bECauSe YOU Get to DECiDe WHO YOu Do bUsINesS wIth”

    Edit: just to be clear, I’m not mocking OP.

  • Dagwood222@lemm.ee
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    2 hours ago

    My landlord gave me the option of paying online. For an additional $10.00 fee.

    edit =added the cost.

      • Empricorn@feddit.nl
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        16 hours ago

        “We’re not renewing your lease.” Or better yet, “Please sign your new lease, at the additional $1200 market rate per month, or kindly vacate by the 1st.”

        Hope you can get time off work and have the friends and money to relocate so you can enjoy another 12 months of Freedom™ from living on the street!

    • shalafi@lemmy.world
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      13 hours ago

      Well, yeah? It costs the landlord to take online payments. Should they spread that cost to other people who choose to pay differently?

      Use your bank, or hopefully your credit union, to send a check. There. Neither of you are out a single dime, no hassle for either party.

      • Dagwood222@lemm.ee
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        2 hours ago

        I edited my original comment.

        It was $10.00. My landlord is a fairly big operation with several multi-floor apartment buildings.

  • RagingSnarkasm@lemmy.world
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    17 hours ago

    If you have a good credit union, you should be able to set up an extra account and you only use that account to pay these extortion bills. Electronically transfer funds in from your main account, and never give anyone access to your primary.

  • bighatchester@lemmy.world
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    17 hours ago

    My power company made me download an app to pay for a bill with cc . Now that I should be paying bills with a credit card but I was in a tight spot and needed to keep the lights on .

    • dohpaz42@lemmy.world
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      16 hours ago

      Visa debits cards can be used as a credit card, but debits from your bank. Added bonus is that you get fraud protections that your bank may not offer for debit transactions.

      Edit: that is not to downplay that you said you were in a tight spot.

  • Tiefling IRL@lemmy.blahaj.zone
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    16 hours ago

    Annoying AF in principle but at least it’s only 50 cents. My fucking rent payments charge a % fee, so I mail them a check every week and make them do the legwork

    • FiveMacs
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      16 hours ago

      No, fuck even SLIGHTLY thinking it’s ok because it’s only 50 cents. Next month it’ll be 75cents, then a dollar… it ONLY goes up, do not normalize bullshit fees because ‘its only 50 cents’

      • shalafi@lemmy.world
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        13 hours ago

        Taking online payments costs the receiver money. You OK with making everyone pay more to level it out? Or, you can use you bank to send an electronic check for free. You do you.

  • greenshirtdenimjeans@sh.itjust.works
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    16 hours ago

    Yes, with no warning or anything. I called yesterday but the wait to talk to someone was over an hour so I chose the call back option. Then I missed their call. I’m gonna make them reimburse the $2.75