Like, you order on, say, Wednesday, and it says the fastest available time is Saturday, then you pull up the page on Thursday, and it says theres a same-day option for later in the day, and even the free option is now Friday (instead of Saturday). And the funny thing is, you can’t even cancel the earlier order, that now has a later delivery time. Wtf is this? Bezos trolling?

(This isn’t a “lets trash amazon” post, I just can’t understand why companies do this weird shit, I always thought order earlier = arrive faster, this is just… weird)

  • Zelaf@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    2 days ago

    My country has very good consumer laws regarding this. If you in any officially way contact them, either to a company address through a letter, phone, email or chat, they have to legally process it. I’ve toyed around with the idea to contact some shitty companies in the worst manner possible but haven’t gotten around to it lol

    • Cris16228@lemmy.today
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 days ago

      The problem is: Calling should be the last thing to do if for some reasons the process went wrong or there are technical problems, not because Scamazon decides to give you white page because they dont want you to cancel

      • Zelaf@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 days ago

        A Burton on a page should be legally mandated for web services imo. I was meaning in a very broad sense however, even with phone subscriptions or magazines, TV, anything really.

        I hope the EU could hammer in such a legislation. Here I’ve had a prime trial once or twice, I barely ever order anything from Amazon and both times I could cancel it via their web page after digging through their menus a bit.

        • Cris16228@lemmy.today
          link
          fedilink
          English
          arrow-up
          2
          ·
          2 days ago

          I could cancel it via their web page after digging through their menus a bit.

          Checked the app and sent me to an empty page, their support center (or whatever) page sent me to my “manage subscription” yet I had another empty page. I looked all the pages possible and nothing