I see there is also a ‘selfhosted’ community that is more broad than tailscale

  • doctortran@lemm.eeEnglish
    4·
    3 months ago

    GitHub? I don’t think there’s any other “official” space except reddit now. They probably have a discord or something out there, as infuriating as that is to have to use for support.

    If there’s a specific Tailscale support community around here beyond this one, I doubt it will be too populated or have the devs lurking.

  • Avid Amoeba
    3·
    3 months ago

    I didn’t even know there was a support forum. It seems it’s last been active a year ago.

  • James Tucker@don.rag.pub
    0·
    3 months ago

    @sem staffed support is on GitHub and the support team contactable at tailscale.com/support, Reddit, fediverse and IRC and so on we check in on periodically, but they’re mostly better for low urgency discussion / design topics as they’re not staffed.

    • sem@lemmy.blahaj.zoneOP
      1·
      3 months ago

      Thanks, it sounds like GitHub would be the best place then to post public questions. Thanks for your answer!

      • James Tucker@don.rag.pub
        0·
        3 months ago

        @sem ideally just bugs and feature requests there - if you have e.g. architecture questions or the like our support team are true experts in those areas and very happy to help. There’s a good amount of community feedback for that kind of thing on Reddit too, but again, true expertise from our support team!

        • sem@lemmy.blahaj.zoneOP
          1·
          3 months ago

          Ah, ok that makes sense. I would like to go where the official support team is, but my questions are so basic and probably the result of misconfiguration, so I’m hoping to first search for other people who asked the same question, and if I do post a question, hopefully the next person will benefit from reading it someday. So that’s why I was disappointed that the forum closed, but I may use Reddit for that sort of thing then. I probably can’t afford official support ;) unless it’s free