I’m pretty sure I used to get emails when I received a notification, but that hasn’t been happening for a while now. I do have the “Send Notifications to Email” checked in my settings and I have verified that my email address is set correctly.

Are email notifications working for others? Can anyone suggest things I should change to get them working?

  • Reef
    3·
    1 month ago

    If it helps, I have been receiving emails as expected. Most recently yesterday

  • Curious CanidOPEnglish
    1·
    1 month ago

    I just realized that I can pinpoint when I stopped receiving notification emails. The last one was on June 5th. I am fairly sure I didn’t change anything in my settings at that time.

    • m-p{3}MAEnglish
      2·
      1 month ago

      I restarted the email service on our instance, I’ll monitor the issue on our end. Let me know if it helped.

        • m-p{3}MA
          2·
          1 month ago

          I received an email from your reply, did you?

          • Curious CanidOPEnglish
            2·
            1 month ago

            No, I didn’t. It does help to know that it must be something on my end. I still can’t think what, but it limits the possibilities and gives me hope that I may be able to fix it.

            Thanks!

              • Curious CanidOPEnglish
                1·
                1 month ago

                I have checked that. It is not going to the folders for either my mail processor or my email app.

          • Curious CanidOPEnglish
            1·
            1 month ago

            I re-enetered my email address into Lemmy, just to make sure I hadn’t done something silly. Then I copied and pasted that to send an email to the same address. That email did arrive, so it isn’t a problem with the address or the delivery.

            I’m not sure what else it could be except for settings. Is there anything I need to have checked beyond “Send notifications to Email”?