It’s not us, it’s you. It’s with a heavy wrench that we have decided to end our partnership with Samsung. Despite a huge amount of effort, Samsung’s approach to repairability does not align with our mission.
I just picked up an S20 on swappa because I destroyed my S10 and there aren’t any s10s for sale…the back fell off…not broken. I’m going to replace the battery before I restick the back on.
You don’t think that was running through my head as I’m emailing the seller…“I love the phone but the back fell off… nothing broken, I didn’t drop it” then I sent pictures… being that I HAVE dropped a new phone before…I’m pretty good at understanding and accepting when it’s my mistake vs wtf‽
I just picked up an S20 on swappa because I destroyed my S10 and there aren’t any s10s for sale…the back fell off…not broken. I’m going to replace the battery before I restick the back on.
The back fell off you say?
You don’t think that was running through my head as I’m emailing the seller…“I love the phone but the back fell off… nothing broken, I didn’t drop it” then I sent pictures… being that I HAVE dropped a new phone before…I’m pretty good at understanding and accepting when it’s my mistake vs wtf‽
But I’ve heard it wasn’t designed that way…
What way,
Well for one the back should not fall off