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Michael Ten @lemmy.world to Technology@lemmy.worldEnglish · 1 year ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to Technology@lemmy.worldEnglish · 1 year ago
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111
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  • [email protected]
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The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
  • FiniteBanjo@lemmy.today
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    1 year ago

    If by “Decimate” you mean “Reduce by a tenth” then it’s already happened.

    • Mrkawfee@lemmy.world
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      1 year ago

      Once I learned the meaning of decimate It really grates seeing it used as a synonym for “wipes out”

    • Hadriscus@lemm.ee
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      1 year ago

      Oh, I thought it meant “divided by ten”?

      • ours@lemmy.world
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        1 year ago

        It refers to a punishment for bad performance in ancient Roman armies: 1 in ten soldiers was killed.

      • FiniteBanjo@lemmy.today
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        1 year ago

        nah

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