So very true. No-one seems to reason like this with other work areas.

Does anyone assume the office assistant that orders pens and notebooks to be able to, or expected to, fix any issue related to written down notes?

Does anyone assume the person incharge of keeping tools in a workshop to fix issues related to actually using the tools?

Does anyone assume the person responsible for chemicals in a lab to solve issues with s running experiment?

Does anyone assume that it is the chefs responsibility for you to know reasonable etiquette and not slurp your soups and wipe your mouth with with your tie?

There is a difference between supplying a working, correct tool and doing the work that uses it and I’m not even in IT…