darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square17fedilinkarrow-up1288arrow-down13cross-posted to: [email protected][email protected][email protected][email protected][email protected][email protected]
arrow-up1285arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agomessage-square17fedilinkcross-posted to: [email protected][email protected][email protected][email protected][email protected][email protected]
minus-squareveeelinkfedilinkEnglisharrow-up21·9 months agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.