It’s a way of denying service without officially denying service. If that sheds any light.
High barrier to entry?
It could be called a dark pattern?
Ya, it would probably be a type of dark pattern.
Voter Suppression.
I just heard the term “administrative burden”. But that’s pretty vague.
I actually think that’s not a bad phrase at all depending on the context. I wouldn’t use it if it’s about signing up for a commercial website account unless you’re a consultant, but if you’re talking about signing up for government services, I think it’s perfect.
Governments know that administrative burdens increase participation costs. Government agencies and administrators that are trying to reduce utilization of a program without going through the burden or optics of changing a law will make every effort to make it harder to get. Imagine if you could sign up for SNAP, welfare, healthcare, and register to vote with one click. I think we’d find program utilization would soar.
What if someone undeserving takes advantage of the system? Well, that’s why universal programs can be more efficient. There’s no qualifying for a program because it’s universal. Remove tuition from public colleges and universities - you’ve eliminated the administrative burden of navigating aid programs and scholarships and opened up higher education.
Definitely not the worst phrase.
Barrier of Bureaucracy
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Makes me think of that joke where you need to fill out three different forms on the third floor to get in line to fill out the one real form.
Ron Swanson smirks at your comment.
Rowan Atkinson, too.
Gate keeping
Positive denial.
Attention tax
Setting the bar too high.
Barriers to entry.
Setting the bar to entry too high.
Setting the barriers to entry too high.
Setting too high the bar-barriers to entry.
Setting too high the barbarians to entry.
Setting too high the barbarians to entropy.
Setting the entropy barbarians too high.
Reverse Comcast
Red tape.
Dictatorship by red tape
The UK benefits system.
is question related to specific development or no
In my state, getting certain government benefits, over the past decade, was a matter of five minutes on the phone with an official.
As of this year it’s a scary maze of a paper application. The online application process is “temporarily out of service”. Conversation with a relevant official is no longer offered. And while you were trying to make sense of all that we stopped your benefits.
What we’re seeing here is a way to stop providing benefits, but without the legislative hassles.
I can’t think of a specific term, but it might be summed up as “reducing access and adding unnecessary barriers to discourage the use of benefits”?
Adding enough friction to the process that people are more likely to give up during the process. It’s something that can be countered with non profits that exist to help guide people through the process
n̈
