• Google Cloud accidentally deleted UniSuper’s account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
  • Hootz
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    2 months ago

    That’s when accounts are closed or payments missed, I think in this case they just deleted the sub itself which just bypassed everything for instant deletion.

    • asdfasdfasdf@lemmy.world
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      2 months ago

      I don’t see why it matters that it was a subscription. Anything which deletes data should be a soft delete.

      • lolcatnip@reddthat.com
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        2 months ago

        Sometimes it has to be a hard delete to comply with a user’s request to remove data.