• Google Cloud accidentally deleted UniSuper’s account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
  • Hootz
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    2 months ago

    Everything is tied to the subscriptions, they deleted the sub and that automatically deleted all backups.

    • linearchaos@lemmy.world
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      2 months ago

      That sounds like a pretty trashy backup scheme. I don’t care what your subscription status is I’m keeping those backups until retension’s over.

    • capital@lemmy.world
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      2 months ago

      Very stupid.

      AWS has a holding period after account deletion where nothing is actually deleted, just inaccessible and access can be regained without data loss.

      Since first hearing about this I’m wondering how TF Google Cloud doesn’t have a similar SOP.