Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

182

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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Laticauda
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9 months ago
Fucking idiots, trying to act like the chatbot wasn’t their responsibility.

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