like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
To add to this – Cory Doctorow, the very guy who coined the term “enshittification,” has written about this. (Been meaning to read some of his books to see his explanations on how to fight it but I’m still getting through another book right now so I’ve only seen vids and read a sample.)