So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • WashedOver
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    1 year ago

    I use to love my old Canon multifunctions in the office until they didn’t support the new then windows 7 with drivers. I noped out of owning more Canons then. I dealt with various POSs from HP as their old 4200 series were tanks. Their consumer inkjet I bought over the years were nothing but headaches especially in a office environment. I’ll never buy another HP again. I used a couple of Epson printers but their drivers kept needing to be re-installed.

    Brother printers aren’t flashy or full of options on the lower levels but they just seem to work without a fuss. Even when I started using Linux again they were picked up on the network without an issue and I didn’t even need to install a driver at all.

    I’ve gone with a smaller brother ink-vestment multifunction at home now and it’s been great for a ink jet.

    • danielfgom@lemmy.world
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      1 year ago

      Yes the 4200 were tanks. Sad to see what they’ve done on the consumer side…

      “Ink-vestment” - 😂 good one!

      I’d never buy anything HP anymore. When I was still working in Enterprise IT I used to order HP desktops, laptops and monitors because I considered their hardware to be the best for the price. The desktops especially used to run forever. In the production facility we still had several 10+ year old HP desktops doing duty.

      I have them alot of money over the years but now I’d do for something else instead like Lenovo or Dell (not the XPS. Those things were a headache)