A wire broke off the ignitor element in our Harman unit. I have ordered a replacement and it looks simple enough to fix myself. But before sourcing the part I had called about 5 different fireplace companies in the area, and it seems everyone has dropped all support for pellet stoves in recent years! Not only does no one sell them any more (other than Canadian Tire), but they all outright refused to even consider sending a repairperson to help.

It’s a bit infuriating. I am calling them, literally saying “please come take my money at your standard hourly rate”. One would think “struggling businesses” would be more willing to take on what should be profitable work.

Is it such a liability issue for them that they’re actually afraid to take on the work?

What if something bigger fails someday on my pellet stove? Why is no one on the island now willing to work on one?

If you know of someone who does still service wood pellet stoves on the island (Courtenay/Comox), please reply here or DM me. Thanks.

EDIT: formatting

  • ArghblargOP
    2·
    8 months ago

    It’a an Accentra-2 – previous owners must have spent a lot on it. Very nice cast iron unit. It looks like it shouldn’t be too hard… if I can get it lifted away from the wall.

    It is on its own raised corner island, with not much more room in front so I can’t really move it forward much unless I remodel; so it’ll have to go back where it is afterwards.

    Thanks for the tips!

    I’ll check the blower. I admit I hadn’t been vacuuming out the ignitor pot as often as I should, which was probably hard on it, but the wires themselves seemed to have a lot of wear on the insulation right where they go into the ignitor cylinder. At least 10 years old actually, incredible for an ignitor from what I have read.