• BCsven
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    Because they forgot how to use actual paper maps to solve it?

    • Farce Multiplier@mstdn.ca
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      @BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.

      • BCsven
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience