• bjorney
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    1 year ago

    Very much 4

    We wanted to get an engineer to audit something we set up, talking like 1 hour phone call, maybe 1 hour of work beyond that if something needed to be adjusted

    We wasted like 4 hours on the line with different agencies (talking to sales people) who wanted to connect us with a DIFFERENT agency to do the actual work, who wanted us to sign a 3 year service contract.

    Like no, “please just let us talk to one of your senior engineers and bill us $500/hr for his time”

    • zero_iq@lemm.ee
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      1 year ago

      While a 3 year service contract was clearly overkill, your estimate of 1 hour is ridiculously tiny. Nothing of any worth can be audited with a 1 hour phone call.

      • PetDinosaurs@lemmy.world
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        1 year ago

        Not true at all.

        It’s just a bad idea. You need to have a minimum contracted price.

        There’s plenty of “$0.10 for the screw $1m for knowing that’s the solution” stories.

      • bjorney
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        1 year ago

        In this case, by “audit” it was more of a metaphorical “here is our setup, do we plug this into slot A or B, we don’t want to read the 300 page manual”, so 1 hour was literally all it needed

        Spoiler: I ended up reading the 300 page manual, it took a week. That was 3 years ago and we have never touched it since