• technomage
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    10 hours ago

    I worked in a Walmart on the overnight shift (cleaning, separate company) when they rolled them out 3+ years ago here in Canada. They’ve honestly become the norm in grocery stores and other large stores here. If some company was going to be sleazy about them, it probably would’ve happened already (Loblaws, I’m looking at you).

    I straight up asked why they were being installed, and it’s two-fold. One, they can save money cause now they don’t have to pay staff to go around and change the little paper tags, which takes an absurd amount of manpower and is easy to fuck up. And two, they can all be changed over to a barcode/QR code during inventory, which speeds up the whole process. I’ll be the last person to defend corpos, especially Walmart, but I don’t think this one was done with the intentions of directly fucking over the customer.

    • Agent641@lemmy.world
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      9 minutes ago

      They actually have some neat features, if implemented. There’s one where you can scan a QR code to go right to the product page where you can get, among other things, more verbose allergen info, reviews, or, if the product is out of stock where you scanned it, it can give you similar alternate products or stores that have stock.

      It can also allow you to go on to the website, find your item, and ask the pricetag to flash.then you can look for the flashing pricetag if you can’t find the item on the shelf.

    • Aeri@lemmy.world
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      20 minutes ago

      Best buy and other stores have genuinely already been using these for ages.

    • normalentrance@lemmy.zip
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      8 hours ago

      I once worked retail and it was a pain to run around printing labels for hours. Granted, I got paid by the hour, so there were much worse things to do.

      I also don’t believe this is a nefarious plot, but it does enable dynamic pricing. Stores are creepy these days, they have sensors and network hardware that can track you in the store. They also can do facial recognition.

      So they know who you are, where you are / where you went, what you ultimately buy (just enter your rewards number!). So they could literally see someone coming and raise prices on certain items as they enter the store.

      Not to say that is a strategy companies are actively employing, but all the pieces are there.

      Reference to help you sleep at night: https://documentation.meraki.com/Wireless/Operate_and_Maintain/User_Guides/Monitoring_and_Reporting/Location_Analytics

    • Pyr
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      10 hours ago

      I’ve worked retail and one of the things that baffled me was just how wasteful price tags were.

      They change SO OFTEN and it’s so much paper and plastic just tossed it the trash every time. Never even thought about it until I worked at a store and had to change them.

      • technomage
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        9 hours ago

        God, right?! I could fill a bag full of the things nearly every day when I was cleaning before they switched over! I literally had a little bin I’d save them up in to take home to use as kindling for the fire pit cause they’d already been replaced. Though, I think the lack of waste is more a pleasant side effect than a reason why these companies did it. Either way, it’s still a positive!