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“The micro-modular shelter is working,” Morgan told CTV News. “People are finding indoor spaces. Certainly, there are still people outdoors, but [there’s] a big decline in the numbers of both encampments and people living unsheltered through the winter.”

Last fall, London City Council approved $7 million to construct and operate the 60 unit community (50 single-occupancy and 10 double-occupancy) that will house up to 70 people until April 2027.

The municipality’s Coordinated Informed Response (CIR) Team, who offer support to the unhoused, enforce encampment policies, and respond to the concerns of businesses, has witnessed the transformation of several people who moved into the MMS.

“An incredible change, we visibly see it in folks,” said Debbie Kramers, CIR manager. “We’re now visiting the MMS, going there regularly, and the conversation has changed. It’s about their future and it’s about housing. They’re actually having conversations with my team about what [life] looks like next.”