I want to assume the expertise and competency of every person I interact with. Especially in the service industry. The best service I get is terse, direct, and professional
I don’t understand why more people aren’t like this. When I am interacting with someone who is at work, the trait I want to see the most is knowledgeable, not friendly.
If I’m dealing with you in a professional capacity it’s because I have something I need from you. I’m looking for a result, not a conversation. And if my dumb ass is wrong about something then I want to be told why. That will force me to question my assumptions and possibly save me from mistakes in the future.
This is why I much prefer restaurants in places where tipping doesn’t happen.
There’s no BS about the waiter/waitress pretending to be your friend. There’s no organizing the restaurants by sections with one waiter/waitress covering only their section, whoever’s available when someone needs something deals with it. When your food is ready, any waiter/waitress around will grab it and bring it to the table. Also, because the places don’t depend on tips, they don’t care as much about how the waiter or waitress looks. That means people tend to stick around for longer, they know the food, they’re good at the job, and because they don’t need to keep flattering you, they can be honest.
But given the choice of dealing with someone who is competent but unfriendly, or incompetent and friendly, I would take the former over the latter 10 times out of 10
I don’t understand why more people aren’t like this. When I am interacting with someone who is at work, the trait I want to see the most is knowledgeable, not friendly.
If I’m dealing with you in a professional capacity it’s because I have something I need from you. I’m looking for a result, not a conversation. And if my dumb ass is wrong about something then I want to be told why. That will force me to question my assumptions and possibly save me from mistakes in the future.
Boy do I have a rant for you to enjoy!
Great, now I have to watch classic Fry QI for the next 3 hours.
This is why I much prefer restaurants in places where tipping doesn’t happen.
There’s no BS about the waiter/waitress pretending to be your friend. There’s no organizing the restaurants by sections with one waiter/waitress covering only their section, whoever’s available when someone needs something deals with it. When your food is ready, any waiter/waitress around will grab it and bring it to the table. Also, because the places don’t depend on tips, they don’t care as much about how the waiter or waitress looks. That means people tend to stick around for longer, they know the food, they’re good at the job, and because they don’t need to keep flattering you, they can be honest.
You can be both, ya know? You can be competent and okay to be around.
oh, absolutely. Friendliness is not unwelcome.
But given the choice of dealing with someone who is competent but unfriendly, or incompetent and friendly, I would take the former over the latter 10 times out of 10
If they’re all fake smiles and acting friendly, somebody is trying to sell crap at top dollar.