misk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agoHP ditches 15-minute wait time policy due to 'feedback'www.theregister.comexternal-linkmessage-square57fedilinkarrow-up1391arrow-down15cross-posted to: [email protected]
arrow-up1386arrow-down1external-linkHP ditches 15-minute wait time policy due to 'feedback'www.theregister.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agomessage-square57fedilinkcross-posted to: [email protected]
minus-squareadarzalinkfedilinkEnglisharrow-up16·23 hours agooh, it’ll still happen now… just no ‘15 minutes’ announced to callers. it will be the actual honest estimated wait time, and more than 15 minutes during customary busy periods… after they shred half, then another half, of their telephone support staff.
oh, it’ll still happen now… just no ‘15 minutes’ announced to callers.
it will be the actual honest estimated wait time, and more than 15 minutes during customary busy periods…
after they shred half, then another half, of their telephone support staff.