• tabularasa
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    3 months ago

    This seems to be common among most software/hardware vendors these days. I can’t get good support from Microsoft, Citrix, Juniper, Cisco, etc.

    • Juvyn00b@lemmy.world
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      3 months ago

      I never knew Microsoft even had support. Was part of a very large (worldwide) enterprise and remember the other teams complaining about lack of anything when trying to escalate issues.

    • femtech@midwest.social
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      2 months ago

      I got good support from redhat, had an individual dev help out with a difficult openshift deployment.