I’ve been using paperless-ngx to consume mail from outlook/hotmail for a while now, but recently had the mail server refuse connections while mail was being processed. (Not sure why, consuming is working now with no changes and no errors besides ‘connection refused’, while retrieving that mail. Temporary outage I guess?)

This left me with a couple pieces of mail not imported. However, now everytime the mail consume task runs, it recognizes that those pieces of mail are there but refuses to process them with the message:

Skipping mail ‘421’ ‘<email subject>’ from ‘<sender email>’, already processed.

How can I get it to recognize those mails HAVE NOT been processed?

  • Darkassassin07OPEnglish
    20·
    3 months ago

    Sigh. Spend an hour looking for a solution, fall back to a post asking for help, find the solution 5min later…

    For anyone else searching in the future:

    From paperless-ngxs settings page (logged in as an admin)

    ‘Open Django-Admin’ > ‘Paperless Mail’ > ‘Processed Mails’

    Select what you’d like, then delete.

    • SKBo@lu.skbo.netEnglish
      8·
      3 months ago

      Thank you, I had this problem for a while, without actively looking to fix it. Your message gave me everything I needed to reprocess all my failed imported emails!

      • Darkassassin07OPEnglish
        4·
        3 months ago

        Glad I could help :)

        At least this post wasn’t a total waste…