Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • corsicanguppyEnglish
    2·
    5 months ago

    The key takeaway here isn’t that Microsoft should change windows to prevent this, it’s that Delta could have spent any number smaller than $500,000,000 on competent IT staffing and prevented this at a lower cost than letting it happen.

    Well said.

    Sometimes we take out technical debt from the loanshark on the corner.