I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

  • Victor Villas
    12·
    1 year ago

    This forces more lines to open.

    Does it really, though? I have yet to see a rollback on self-checkouts.

    • Mereo
      51·
      1 year ago

      I noticed this at my local Loblaws. At first they only had one to two lines open and they were extremely long. Now they have several lines open and it’s very fluid.