It seems they are shutting down their v1 trading platform and if you don’t remove your balances before Feb 1st, 2021 you will need to do the more complicated thing and use the smart contract to get your funds.
Here is the article for more info: https://medium.com/loopring-protocol/shutdown-of-loopring-exchange-v1-transition-to-v2-d06cdf462548
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